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With 35 years of experience, CancerCare is a local charity dedicated to helping families affected by the impact of cancer living in North Lancashire and South Cumbria.

Use your skills and passion to make a difference to the lives of local families affected by cancer and join Team CancerCare today.

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current vacancies

Chief Executive of CancerCare

Location: Slynedales Lancaster

Reports to: Chairman of Trustee Board

Accountable to: Trustee Board

Direct Reports: Head of Operations, Head of Client Services and Head of Fundraising

Salary: £50,000

Closing Date: Monday, February 4th, 2019

CancerCare is proud of its heritage and renowned for the support it offers to cancer patients and their family and friends. 

We are passionate about our work within our local community, with young people and individuals who sometimes find it hard to seek help and a time when they need it most.

The next three years will be marked by change and challenge, articulated within in our forward plan but also a huge opportunity for an experienced and inspirational leader to work with a talented and committed team of staff and volunteers.

Context

This role requires an experienced senior manager, a leader who can demonstrate a genuine empathy and compassion for the clients of CancerCare and who can drive the organisation forward to further enhance its role as the major regional provider of non-clinical support services to those affected by cancer throughout North Lancashire and South Cumbria.

CancerCare’s charitable objects are: 

To relieve sickness and suffering of persons facing cancer and other chronic or life-threatening illnesses, and of their carers, families and friends during and after such illness or illnesses.

To provide or assist in providing forms of therapies and support suitable to meet individual needs.

To educate the public in order to broaden its understanding and knowledge of vital aspects of cancer, such as prevention, detection, relief and treatment.

To undertake or promote research into prevention, detection, relief and treatment and to encourage the dissemination of the useful results of such research for public benefit.

CancerCare’s mission statement is:

Providing therapies, help and support, free to people of all ages affected by cancer throughout North Lancashire and South Cumbria.

CancerCare’s Vision statement is:

To improve the quality of life for everyone affected by cancer within our communities.

CancerCare currently has three locations from which it provides its therapy services; these are located in Lancaster, Kendal and Barrow in Furness. The Lancaster location also serves as the head office for all administration.  

Job Summary

To develop, lead, manage and motivate all CancerCare staff and volunteers to guarantee the provision of CancerCare’s free professional therapy services across North Lancashire and South Cumbria, ensuring high standards and value for money.

The Chief Executive will be responsible for the administration, financial management and reporting of the organisation, ensuring it complies with all legal and regulatory requirements. Working closely with the Chair and board of Trustees, the Chief Executive will lead the development of the organisation’s long-term strategy, budget and business plan. 

As the principle ambassador for CancerCare, the Chief Executive will provide the public face for campaigns and build relationships with all key external stakeholders. Additionally, they will be the key driver of engaging, motivating and developing volunteers, staff, beneficiaries and prospective donors.

Main Duties and Responsibilities

Lead the development of a rolling three year plan and annual budget for approval by the board of trustees within the agreed timescales

Operate the organisation in line with the annual budget, ensuring that all planned initiatives are delivered on time and within agreed costs

Ensure that all management and HR policies are up to date

Ensure that the organisation fulfills its legal, statutory and regulatory responsibilities

Recruit, develop and retain an effective senior management team

Ensure the organisation’s staff and volunteers are focused on achieving its mission and vision

Establish, monitor and report key performance indicators of the organisation’s impact, financial and operational health

Maintain awareness of and report risks and changes in the external environment that may affect the organisation

Be the interface between the Trustee Board, Leadership Team, Staff and Volunteers

Build an effective working relationship with the Chair of the Trustee Board

Provide regular and timely reports to the trustee board

Drive the momentum to secure a sustainable income from all key income streams, supporting the fundraising strategy to achieve the funds required to meet the organisations strategic objectives 

Represent the organisation with all media, political, government and regulatory officials to advance the organisation’s aims and visibility 

To ensure robust systems are in place for risk and governance including: Finance; IT Systems; premises; HR; Health & Safety; Fundraising; data management

To lead the identification of new openings for the provision of current and new services

To lead on maintaining existing and the developing new opportunities for partnership working at local, regional and national level

To lead the development of services with proposals and business cases made to the Trustee Board and external funding bodies

To work with the Trustee Board and Leadership Team to agree optimum opportunities for CancerCare

To be the external representative of CancerCare in enhancing its reputation as a leading support charity for cancer and other life limiting conditions at local, regional and national level

Key Skills

Leadership

A key function of this role is the motivation of internal and external stakeholders, strong personal drive and high energy are key strengths

Advocacy

This role demands the ability to be both the public and private face of CancerCare, therefore the ability to effectively promote the organisation and its aims is paramount

Interpersonal Skills

Strong internal and external relationships have become critical to the success of CancerCare and the ability to build enduring relationships is essential

Financial Acumen

Good ability with regard to financial reporting is essential as is the relationship between the Chief Executive and the organisation’s Treasurer. In addition, management of our reserves and awareness of the investment strategy is key

Quick Learner

CancerCare has well-established systems and a robust mission and vision, which is underpinned by a successful rolling three year plan. The ability to get up to speed quickly with the organisation’s current position, and the nature of its service provision and aims is essential

Operational Management

To lead the leadership and development teams in ensuring effective Client Services provision, fundraising and support services to sustain the success of the organisation

To inspire staff and volunteers to deliver the highest standards of care to clients at all times

To develop a strong performance culture supported by a commitment to high standards of client care

To ensure equitable access to CancerCare services for all potential users across North Lancashire and South Cumbria

To ensure the development and implementation of all necessary policies, procedures and systems to facilitate accountability and effective governance

To ensure the buildings and facilities are maintained in good repair

To ensure the necessary systems (e.g. Company Secretary, IT, Financial, Human Resources, Facilities, Health and Safety, Risk) are in place to enable CancerCare to comply with legislation and discharge is responsibilities effectively

To ensure that effective staff appraisals and development systems are fully implemented and maintained

To lead the optimisation of data to further the development of the organisation whilst upholding the established GDPR standards

Organisational Promotion

To act as a credible ambassador for CancerCare safeguarding and promoting its good name and reputation

To ensure the marketing of CancerCare’s work and brand identity is strong, clear and consistent

To lead on identifying opportunities to expand and promote the role of CancerCare

To ensure CancerCare is presented in an appropriate and professional manner to its stakeholders

Champion the communications strategy ensuring the development of our external links so as to grow awareness of our service proposition, fundraising activities and successes, organisational development and the general awareness of CancerCare

To lead the ongoing drive towards the continued evolution and delivery of our rolling three year plan in line with CancerCare’s mission, vision and values and strategic focus

Working With the Chair and Trustees’ Board

Ensure that CancerCare discharges its constitutional and legal obligations

Monitor the operation of CancerCare , optimising its organisational structure and present recommendations for changes as appropriate to the Chair and Trustee Board

To provide regular updates and briefings to the Chair and trustee Board and attend Trustee meetings and sub committee meetings as appropriate

To lead the quarterly staff meetings ensuring these lively and informative meetings are sustained for the benefit of the organisation

In conjunction with the SMT, support the organisation’s ongoing commitment to the MIND index approach and participation

To ensure appropriate presentation and reporting by the Leadership Team to the Trustee Board on the progress of CancerCare and the discharging of its responsibilities

With the Chair, support the Trustee Board to regularly review the organisation’s mission, vision and values and its strategic direction

To support the Chair in ensuring the continued engagement and involvement of the Trustee Board and to actively engage in the recruitment and induction of new Trustees

Other Duties and Responsibilities

To undertake any other duties within the competence of the post holder under the direction of the Chair and Trustee Board from time to time to aid the smooth running of CancerCare

To carry out the duties of the post in accordance with CancerCare policies and procedures including: Equal Opportunities, Health and Safety, Confidentiality, Complaints, Data Protection, Safeguarding of vulnerable adults and children

To promote the work of CancerCare and safeguard its good name and reputation at every opportunity

To have a flexible approach to working patterns with hours to suit the needs of the role and responsibilities as appropriate

Relevant Experience

Experience of senior management or organisational leadership is essential. A feature of the role is working closely with the non-executive trustee board; therefore, experience of leading and/or working with committees or organisational boards is advantageous. 

For any enquiries please contact Neil Townsend via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01524 381 820.

Applications can be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. or posted to Neil Townsend, CancerCare, Slynedales, Slyne Road, Lancaster, Lancashire, LA2 6ST. 

Please click on the links below to apply:

Application Form

Job Description

Person Specification

Work With Us Job Pack

Diversity Monitoring Form

Annual Report

Three Year Plan

 

Head of Fundraising

Reporting to: Chief Executive

Responsible for: The Fundraising Team, 6 staff members

Working Hours: 37.5 hours per week (flexible working to meet needs of the role) 

Location: Office base Slynedales, Lancaster, with travel across the Morecambe Bay footprint

Salary: £35,000 to £37,000 (per annum)

Closing Date: January 25

Overall Job Purpose

The Head of Fundraising will be responsible for the fundraising planning process, staff management and income generation via new and existing channels, media and resources and sits within the Strategic Management Team of the charity.

Your primary role will be to lead the fundraising team to increase overall fundraising income and therefore support CancerCare to reach out to and provide increased support to local people and their families living with Cancer.

This is an exciting time to join CancerCare

With the completion of our three year forward plan – ‘Helping now and looking to the future’ - we are continuing to be leaders of cancer support through our three centres in Lancaster, Kendal and Barrow. 

In addition, we are developing a number of new work-streams, including the expansion of services in Barrow and the widening of our service for teenagers.

For the right candidate there is a job to be done here; someone who will help us shape our future and at the same time develop your own skills, working as part of a fast-paced, inventive and supportive team.

About the role

We are looking for a highly motivated manager with broad fundraising experience to lead our already well–performing Fundraising team.

You will be responsible for ensuring our Fundraising strategy delivers transformational income growth in line with our three year corporate plan and budget. 

You will manage and motivate a team of six direct reports and be a vital member of the Senior Management Team (SMT) of three, reporting to the Chief Executive Officer.

You will have overall responsibility for the strategic performance, day to day management and delivery of all CancerCare’s Fundraising activities across a portfolio of diverse income streams.

About you

You need to be a problem solver, an individual who can make the right connections and drive performance as a key member of the SMT.

To succeed in this post you will be passionate, organised, target-driven, enthusiastic and looking for a new challenge each day. You will be looking for a varied role where you can grow, learn more and utilise your past experiences, developing yourself and your team to achieve great things. You’ll be committed to engaging with volunteers and supporters to grow our income and raise awareness of our services.

You will also have experience of developing, monitoring and delivering budgets with a track record of meeting and exceeding targets.

Good line management and leadership skills are important along with well-judged influencing and communication skills which give you the confidence to work collaboratively across different departments.

Apply now! Send your application form and covering letter to  This email address is being protected from spambots. You need JavaScript enabled to view it. 

Closing Date for applications is noon on January 25.

A copy of the Fundraising Strategy can be emailed on request. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. and/or This email address is being protected from spambots. You need JavaScript enabled to view it. to request a copy.

To Apply for the job please click on the links below:

Application Form

Job Description

Person Specification

Work With Us Job Pack

Diversity Monitoring Form

Annual Report

Three Year Plan

 

Sessional Youth Worker 

Four hours per week - Wednesdays

Would you like to become part of the CancerCare team, planning and delivering our Peer Support Group? We are looking for an enthusiastic, experienced and reliable youth worker to join us in 2019.

Competitive rates of pay

Responsibilities include:

Participation in the delivery of a peer support group one evening a week, on a Wednesday

Playing an active role in the promotion of our peer support group

Monitoring and evaluating outcomes and attendance

Meeting potential participants individually before they attend the peer support group

Mentoring the 4 young people peer supporters and recruiting new ones as needed

For more information please send your CV or contact Alison Dixey, Head of Client Services and Development, via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01524 381820

 

Young People's Action Research Officer   

Reporting to: Head of Client Services & Development

Salary: £25,000 pro rata

Working hours: 30 hours per week

Location: Slynedales, Lancaster

Closing date: Tuesday, February 5

Overview

This project is part funded by Children in Need until September 2020. The post holder will work with teenagers in our Refresh group to co-design, deliver and evaluate the service. 

The requirements of the funding are that the project is developed as a piece of action research in order to ensure that we stay on track to develop a service by and for those who require it. 

Many aspects of the project have been developed or identified during the last 12 months. To date the young people have made the following changes to service delivery

- Introduced the ability for young people to provide their own consent to receiving a service

- Changed the way young people are assessed to receive a service

- Introduced a peer support element to our service offer

- Received agreement for a young people’s sub-brand to be introduced

- Enabled young people to receive service transport without a chaperone

The post holder will trial and evaluate each aspect with the Refresh group and make adjustments before the next round of delivery. Once the new aspects of the service have been tested in North Lancashire and young people believe that they are fit for purpose the post holder will roll them out in South Cumbria. 

Main Duties and Responsibilities

Design:

Understand the consultation that has taken place with young people to date.

Support the Refresh steering group to help develop the new service.

Work with young people as co-designers of the new service and ensure that their voice is heard. Maintain our investors in children award. 

Recruit volunteers, as required, to support activities. 

Delivery: 

Ensure delivery of new aspects of the service to at least 134 young people over the life of the project.

Develop and deliver a peer support programme to run in Lancaster, Kendal and Barrow. 

Work with other organisations to offer an outreach counselling service, as needed. 

Work on a schools programme to promote the service across all secondary schools.

Explore new ways of reaching young people using safe social media outlets, focus groups, and support groups to extend CancerCare’s reach. 

Ensure the safety of young people accessing the service and keep up to date with safeguarding legislation. 

Partnership:  

Liaise with other providers e.g. CAMhS, schools, health and social care partners, charities.

Attend the Children & Young People Multi Agency Forum and the Young People’s Mental Health Champion forum. 

Signpost to other services and organisations in line with processes and protocols.

Evaluation:

Ensure all clients who are young people complete an outcomes tool and the data from these is analysed.

Collect and collate quantitative data about the number of people who have been involved in the project.

Evaluate each element of the project before rolling it out to additional locations. 

Design and implement a feedback form to demonstrate how well our outcomes have been achieved for individuals. 

Additional Duties and Responsibilities:

Produce reports as required for the Head of Client Services, CEO, Trustees and funders. 

Promote the aims and vision of CancerCare and safeguard its good name and reputation at every opportunity. 

To manage own workload and time.

To carry out the duties of the post in accordance with CancerCare policies and procedures. 

Flexible approach to work patterns with hours to suit the needs of the role.

To undertake any other duties as may be required from time to time by the Head of Client Services & Development.

The closing date is Tuesday, February 5, at 9am.

Please email your application to This email address is being protected from spambots. You need JavaScript enabled to view it. or post it to Alison Dixey, Head of Client Services, CancerCare, Slynedales, Slyne Road, Lancaster, LA2 6ST. For any enquiries regarding this post please call Alison Dixey on 01524 381 820.

Click on the links below to apply:

Application Form

Job Description

Person Specification

Diversity Monotoring Form

Work With Us Pack

 

ob Title               Fundraiser (North Lancashire)

Reporting to:         Neil Townsend

Location:               Lancaster, North Lancashire

Salary:                  £20,000 to £23,000 (pro rata) depending on experience and skills

Hours:                   22.5 hours per week (Wednesday to Friday)

 

Purpose of the role

 

To deliver CancerCare’s fundraising activities across North Lancashire, raising charity income, increasing awareness and enhancing the reputation of the organisation. The successful candidate will complement our existing North Lancashire Fundraiser whose hours are Monday to Wednesday (16 hours).

 

Main duties

 

  • Together with the existing Fundraising colleagues, develop and deliver a fundraising plan for North Lancashire which delivers income targets for the year.
  • Proactively develop relationships and events with businesses, community groups and local fundraisers.
  • Maximise income generation for CancerCare in the most cost effective way.
  • To be the main point of contact for fundraising enquiries from North Lancashire working alongside other team members. Provide advice, support and encouragement to those who want to fundraise for CancerCare.
  • Recruit, cultivate and engage with a team of volunteers who are willing and able to support fundraising activities. Liaise with the volunteer coordinator in the recruitment of these volunteers.
  • Accurately record all data relating to North Lancashire fundraising contacts and donors on ThankQ (donor database).

 

In addition, other duties and responsibilities

 

  • Attend events, functions, talks and cheque presentations on behalf of CancerCare.
  • Be able to explain the Therapy Services and support groups available to clients.
  • Work with the Marketing and Communications team to ensure that community fundraising activity is adequately covered in magazines, newsletters, e-newsletters, and social media platforms, on the website and in all other CancerCare communications.
  • Adhere to CancerCare policies and procedures.
  • Achieve financial income targets, as agreed.

 

General

 

  • To contribute to organisational effectiveness through positive team-working.
  • To represent CancerCare in a variety of different contexts and to a variety of different audiences.
  • To have a flexible approach to working hours including evenings and weekends, as required.
  • To participate in staff training, organisation/team meetings and events, as required.
  • To comply with CancerCare’s organisational policies.
  • Must be able to drive